Privacy Policy

Effective November 5, 2026

Trilogy LLC (“Trilogy,” “we,” “us” or “our”) operates trilogy.us.com. This Privacy Policy explains what information we collect when you visit our website, contact us, or opt in to receive text messages from us, how we use that information, and the choices you have.

Information We Collect

  • Information you provide. When you fill out a form, email us or call us, we collect the details you share, such as your name, company, phone number, email address, the state and services you are asking about, and any message you include.
  • Text messaging information. If you opt in to text messages, we keep your mobile number, a record of your consent, and a record of the messages we send and any opt-out request.
  • Information collected automatically. When you browse our website, we and our analytics providers collect technical information such as your IP address, browser and device type, pages viewed, and the site that referred you. This is collected through cookies and similar technologies, including Google Analytics.
  • Job applications. If you apply for a job with Trilogy, we use the information in your application to evaluate you for employment.

How We Use Information

  • Respond to your questions and quote requests
  • Plan, schedule and coordinate the services you request
  • Send text messages and emails you have agreed to receive, including occasional updates about our services
  • Operate, secure and improve our website
  • Evaluate job applications
  • Comply with legal obligations and protect our rights

Text Messaging (SMS)

If you check the SMS consent box on our contact form, Trilogy LLC may send you text messages about your inquiry, job scheduling and service updates, and occasional promotional messages about our services. Message frequency varies. Message and data rates may apply. Reply STOP at any time to opt out, or reply HELP for help. Consent to receive text messages is not a condition of purchasing any goods or services. See our Terms & Conditions for full program details.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information may be shared with subcontractors that help us provide our services, such as customer service or message delivery providers. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

How We Share Information

We do not sell your personal information. We share it only as follows:

  • Service providers that work on our behalf, such as website hosting, customer relationship management and messaging platforms, analytics, and email delivery. They may use your information only to provide services to us.
  • Legal requirements. When required by law, subpoena or other legal process, or when needed to protect the rights, property or safety of Trilogy, our customers or others.
  • Business transfers. In connection with a merger, acquisition or sale of all or part of our business, subject to this Privacy Policy.

Text messaging opt-in data and consent are never shared with third parties, except the subcontractors that help deliver our messages, as described in the Text Messaging section above.

Cookies and Analytics

Our website uses cookies and similar technologies to remember preferences and understand how visitors use the site. We use Google Analytics to measure site traffic. You can block or delete cookies through your browser settings, and you can opt out of Google Analytics with the Google Analytics opt-out browser add-on.

Data Retention and Security

We keep personal information only as long as needed for the purposes described in this policy or as required by law. We use reasonable administrative, technical and physical safeguards to protect it, but no method of transmission or storage is completely secure.

Your Choices

  • Text messages: reply STOP to any message to opt out.
  • Email: use the unsubscribe link in any marketing email.
  • Access, correction and deletion: contact us using the details below to request access to, correction of, or deletion of your personal information.

Children’s Privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.

Third-Party Websites

Our website links to other websites, such as social media and our job application platform. We are not responsible for their privacy practices, so we encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Contact Us

If you have questions about this Privacy Policy or want to make a request about your information, contact us:

Trilogy LLC
302 E Central Ave, Suite B
Minot, ND 58701
Phone: (701) 289-5445
Email: info@trilogy.us.com